Sales & Customer Success at OLI

SALES, CLIENT SUCCESS & SUPPORT

Pat McKenzie

Vice President of Sales

A.J. Gerbino

Vice President of Client Success

Role

Pat is the Sales Leader for OLI.  In addition to leading sales opportunities, Pat also identifies and initiates projects and partnerships on behalf of OLI, and works with Alliance Partner product managers on joint client offerings. Pat also leads and manages OLI's application assessments service. 

Accomplishments

Pat wrote the OLI interface software for the original ScaleChem and ESP software, and she was the head of the Analyzer software design team. She was the principal developer of the Corrosion Analyzer interface. Pat is an experienced project manager and while at AQSim managed both OLI and AQSim involvement in multi-company projects.

 

Areas of Expertise

  • Business development

  • Process simulation software development

  • Project management

  • Information technology

  • Marketing

 

Education

  • BS, Information Technology, University of Pheonix

  • Engineering Science, Newark College of Engineering, NJ

  • Project Management, International Institute for Learning, NY

Role

AJ is the Customer Success Leader for OLI. AJ uses his expertise in applied electrolyte simulation applications in screening potential OLI applications, in leading OLI training classes and in leading OLI applications consulting.

Accomplishments

AJ is OLI's lead instructor for over 25 training classes per year. AJ designed and authored both the Electrolyte Modeling Basics class and. AQSim's flagship training, Chemistry in Brine Production. AJ is an experienced process simulation consultant and has been principal investigator of over 150 simulation studies in the past 14 years.

 

Areas of Expertise

  • Business development

  • Process simulation

  • Electrolyte chemistry

  • Production chemistry


Awards

  • NACE Technical Achievement Award, 2015

 

Education

  • PhD/MS, Rice University, Aqueous Chem. Gp./Dept. of Environmental Science & Engineering

  • BS, University of Texas at Austin, Department of Chemistry

  • BS, Montclair State University (NJ) Department of Geology

 
 

James Berthold

Vice President of Client Support

Kohtaroh Tanaka

Business Operations  for OLI, Asia
& Principal, SimTech

Role

James provides management of the OLI technical support team as well as providing direct support to the customer base. James also provides guidance in developing functionality of the software. An experienced chemist and an accomplished process simulation consultant, James takes the lead on selected simulation studies for clients.

 

Accomplishments

James brings 33 years of experience with the OLI software (29 years at OLI). Using the OLI software, he was the lead process simulator for the chemical fate of Deepwell Injection Chemical Waste for the Chemical Manufacturing Association. James provided simulation expertise for ammonia recovery of copper etching of printed circuit boards (Hong Kong), bio-reaction upset correction (Singapore), bio-reactor improvement (Japan), Fisher-Tropsch Reactor Design (Secunda), Acid-Mine water drainage reclamation (Johannesburg), Desalination using mechanical vapor compression (Australia), Heavy Metal ground water contamination (Delaware), Corrosion Control in a flue-gas scrubber (Oklahoma), Reactive-Distillation (Illinois), Boiler feed water cleanup (Calgary), Nuclear Waste reduction (Washington), Nuclear Fuel disposal (South Carolina), Nuclear Waste storage (New Mexico), among others.

 

Areas of Expertise

  • Process engineering

  • Process simulation

  • Chemistry

  • Chemical engineering


Publications

Click for full listing using Google Citations

 

Education

  • MS, 1986, University of Delaware

  • BS, 1982, Seton Hall University

Role

Kohtaroh Tanaka has handled all of OLI's Business Operations in Japan since 1996. Since 2001 Kohtaroh, and his company Simtech, have been in charge of business operations in East, Southeast, and South Asia as well.

 

Accomplishments

When Kohtaroh started to represent OLI in Japan back in 1996, OLI had just one customer in Japan (and none in the rest of Asia). Today there are more than 30 customer sites in Japan alone and East, Southeast, and South Asia accounts for about 15% of OLI's total software sales.
 

Kohtaroh has a strong background in chemical/process engineering with a wide range of expertise and experience in process modeling and simulation. Among his extraordinary accomplishments has been to establish OLI's corrosion technology and software as an important tool for Japanese corrosion engineers.

 

Areas of Expertise

  • Business development

  • Process simulation

  • Corrosion simulation technology

  • Electrolyte chemistry

 

Mike Kochevar, ChE, PMP

Global Business Director

Role
Mike works with OLI clients and prospective OLI clients on finding optimal ways to address electrolyte challenges. Working with Pat, Mike arranges application assessments and recommends optimal ways to work with OLI technology, tailoring a solution to fit each client's needs. Mike is a chemical engineer and certified project manager with a background in running dynamic simulations.
 

Alice Parrish

Sales Operations Manager

Role
Alice is a key member of the sales operations team, supporting data management, reporting, sales processes, and problem resolution.
She also works with Finance & Operations, providing a similar role in terms of reporting design and process optimization. 

Dira Silvera

Academic Program & Training Lead

Role
Dira manages events, leads OLI academic and training programs. Dira helps with part of the company's CRM database administration. Working with Vineeth, Dira organizes and executes a variety of programs with the Sales & Customer Success team.

Rasika Nimkar

Client Success Consultant

Diana Miller

Client Support Consultant

 

Role

Rasika provides technical support in the use of OLI software products as a part of the customer support team. One of her main tasks is working with the OLI model and software development teams on defining the necessary improvements, bug fixes and future projects in response to the needs of clients. She works on testing of the OLI Software in both its stand-alone and alliance partner version i.e. ASPEN, HYSYS etc. and on performing and debugging process simulation studies. Rasika brings in her chemical engineering knowledge to solve simulation problems.

 

Accomplishments

Rasika was the lead on creating the OLI Support Wiki. She has been focusing on improving explanations on corrosion technology. She has been writing and updating OLI software documentation and is part of the team to improve the online presence for OLI. She recently obtained an M.S in Chemical Engineering from Missouri University of Science and Technology at Rolla.

 

Areas of Expertise

  • Chemical engineering & chemistry

  • Thermodynamics

  • Process simulation including flowsheet simulation

  • Marketing

 

Education

  • MS, Chemical Engineering, Missouri University of Science and Technology, 2012

  • BE, Chemical Engineering, University of Mumbai, India, 2010

Role

Diana recently joined the OLI team after finishing her PhD in Chemical Engineering at the University of Akron. As part of the Sales & Customer Success Team, Diana brings her expertise in Chemical and Corrosion Engineering to help OLI customers solve problems and maximize their success using OLI products.

 

Accomplishments

Diana was part of the National Center for Education and Research on Corrosion and Materials Performance (NCERCAMP) at the University of Akron. During her studies she completed her project regarding crevice corrosion of nickel alloy 625 in an ocean water environment, gaining experience in designing and conducting experiments to evaluate the corrosion performance of metals/alloys in different environments. In her project, Diana used OLI software to predict the aggressive chemistry found within crevices and pits in superalloys and wrote about OLI’s simulations of aggressive environments extensively in her dissertation.

 

Areas of Expertise

  • Chemical Engineering

  • Corrosion Engineering

  • Thermodynamics

 

Education

  • Ph.D., Chemical Engineering, The University of Akron, Akron, Ohio, 2017

  • B.E., Chemical Engineering, Universidad Nacional de Colombia, Bogota, Colombia, 2013

© 2019 OLI Systems , Inc.

240 Cedar Knolls Rd, Cedar Knolls, NJ 07927

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