Client Success & Support

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Client Success & Support

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Now shipping V9.6

OLI clients are invited to check update their software to the latest software build. To do this, please take your V2 serial number to the downloads area at 

If you have a network copy, you will need the SERVER serial number to download and the CLIENT serial number to install. You will need administrator privilege to install.

OLI creates major releases when significant program changes occur. The next major release will be V10.0 of the software, planned for 2019.

 All OLI software components, including all standalone components as well as all Alliance Partner products, will be released at the same time.

OLI releases new builds within a point release for new features and bug fixes. OLI follows an incremental build system for new builds, releasing approximately four to six times a year.

AJ Gerbino, Vice President of Client Success

Client Success
Add another member to your staff - OLI!

Taking the leap to OLI technology can be a big step. Allow us to make this easier. We offer a variety of training options that are designed to give you the start-up help that you need.

Our roster of training includes regularly scheduled classes at OLI Systems, Inc. (Cedar Knolls, NJ USA) as well as onsite training and regional training held throughout the year.

We work with clients in public trainings on the web, as well as custom web trainings to your specific applications convenient to business hours in your time zone.

Finally, our customer success team also works with clients who would like extra service for their mission-critical work. We offer a FastTrack program that is a hybrid of a short term license, case setup, and specialized technology transfer designed to deliver your results and get you started with OLI as quickly as possible.  We also offer one-on-one priority responses for our Gold level clients.

Resource Library

Helping you be successful!

Would you like to understand more about OLI technology and products?

OLI resource library is repository of links for clients and prospective clients, that will help you get a closer look at OLI technology, improve your electrolyte simulation skills, and take advantage of this innovative technology in your water chemistry applications today.

© 2020 OLI Systems , Inc.

240 Cedar Knolls Rd, Cedar Knolls, NJ 07927